Terms & Conditions

1. Agreement to Terms

By accessing and using the Saaka Life Sciences website and purchasing our products under the Saaka Sampoorna brand, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the website
• Attempt to gain unauthorized access to any portion of the website
• Use any automated system to access the website without our permission
• Transmit any viruses, malware, or other harmful code
• Copy, modify, or distribute content from our website without authorization

Account Responsibilities

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Providing accurate and complete information

3. Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Pricing

• All prices are listed in Indian Rupees (INR)
• Prices are inclusive of all applicable taxes unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors, even after an order is placed
• Delivery charges apply as per our shipping policy

Product Authenticity

All Saaka Sampoorna branded products (A2 Ghee and Cold Pressed Oils) are guaranteed to be authentic and meet our quality standards. Our A2 Gir Cow Ghee is certified A2 quality and made using the traditional Vedic Bilona method.

4. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or reject any order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to verify payment information

You will receive an order confirmation email once your order is accepted.

Payment

• Payment must be made at the time of order placement
• We accept payments through our secure payment gateway (Razorpay)
• Accepted payment methods include credit cards, debit cards, UPI, net banking, and digital wallets
• You authorize us to charge the payment method provided for all applicable charges
• All payment transactions are encrypted and secure

Order Cancellation

You may cancel your order within 24 hours of placing it, provided the order has not been shipped. After shipment, our refund policy will apply.

5. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Key points include:

• We ship across India
• Delivery charges: ₹40 (Free on orders above ₹1000)
• Estimated delivery time: 3-5 business days (may vary by location)
• We are not responsible for delays caused by courier services or unforeseen circumstances
• Risk of loss passes to you upon delivery to the carrier

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Please review our Refund Policy for detailed information on:

• Eligibility for returns
• Return process and timeline
• Refund processing
• Non-returnable items

7. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Saaka Life Sciences or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our trademarks or brand names without permission
• Remove or alter any copyright or proprietary notices
• Use our content for commercial purposes without authorization

8. Limitation of Liability

To the maximum extent permitted by law, Saaka Life Sciences shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Business interruption
• Loss of goodwill

Our total liability for any claim arising from your use of our website or products shall not exceed the amount paid by you for the product in question.

9. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Defects will be corrected
• The website is free of viruses or other harmful components
• Results from using the website will meet your expectations

While we strive to provide high-quality products, individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease.

10. Indemnification

You agree to indemnify and hold harmless Saaka Life Sciences and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the website
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your misuse of our products

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [City, State].

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us: